Betting Rules

General betting conditions

By opening an account, placing a wager or using a betting feature, you confirm that you have read and accepted the rules that apply to the service. You are responsible for checking the relevant information before confirming a bet. This includes the selected event or game, market, outcome, stake, odds, potential return and any other details displayed on the bet slip.

Players must be legally entitled to use online gambling services in the place where they are located. You must also meet any applicable age, identity and account requirements. An account must be used only by the registered account holder. You must keep your login details secure and must not allow another person to access or use your account.

Information displayed on the website may be updated from time to time. Rules, odds, markets, game details and availability can change before a wager is accepted. A displayed price or market is not a guarantee that a bet will be accepted. The applicable terms are the terms shown when the bet is confirmed, subject to correction of obvious errors and any specific rule applying to the relevant market.

Your responsibility before betting

• Check that your account details are accurate and current.
• Confirm that you are permitted to gamble from your current location.
• Read the rules for the selected sport, event, market or game.
• Review the stake and possible return before submitting the wager.
• Make sure you understand whether the displayed odds are fixed, variable or otherwise subject to the market rules.
• Only bet with money that you can afford to lose.

Boomerang Bet Casino may refuse, restrict, suspend or cancel activity where this is permitted by the applicable terms, including where there is suspected fraud, prohibited conduct, account misuse, technical interference, a breach of the rules or a legal or compliance requirement. Any action taken will be handled in accordance with the applicable terms and relevant obligations.

Placing and accepting bets

A bet is generally submitted by selecting the desired market, entering or confirming the stake and choosing the relevant confirmation control. Adding a selection to a bet slip does not mean that a wager has been accepted. You should wait for a clear confirmation that the bet has been received and accepted, then check your account history or bet record where available.

A wager may be rejected, delayed or accepted with different odds from those first displayed. This can happen when the market changes, an event is suspended, the available price changes or a technical issue affects the service. If the odds or other material details change before acceptance, you may be shown the revised information and asked to confirm the wager again.

Bet slips and account records

You should carefully review every bet slip before confirming it. A bet may include one selection, several selections or a combination of markets, depending on what is offered. The rules for a multiple, combination or special bet may differ from the rules for a single selection. If a specific market rule applies, that rule will generally determine how the wager is treated.

• A confirmed bet should be recorded in the account history or another available betting record.
• The recorded stake and selection should be checked promptly after placement.
• If a bet does not appear to have been accepted, do not assume that it was successful or unsuccessful without checking the available account information.
• A screenshot or personal note may help you keep a record, but the official account record and applicable settlement rules determine the status of a wager.
• You remain responsible for bets placed through your account, subject to any rights available under the applicable terms and law.

Once a bet has been accepted, it may not normally be changed or withdrawn unless the relevant rules expressly allow it. Requests to alter a selection, stake or market are not automatically accepted. If a cash-out or similar feature is offered, its availability, value and operation may change and will be governed by the information shown at the time.

Prohibited or irregular activity

Players must not use the service for unlawful activity, manipulate markets, interfere with the website, exploit a technical weakness, use another person’s account or provide misleading information. You must not place wagers on behalf of another person where this is prohibited, or attempt to avoid account, location, identity or responsible gambling controls. Suspicious activity may be reviewed and may result in a bet or account being restricted in line with the applicable rules.

Odds, markets and settlement

Odds indicate the price available for a particular outcome and are used to calculate a potential return. The potential return shown on a bet slip may include the original stake, depending on how the information is presented. You should always read the displayed calculation and any market-specific conditions before confirming a wager.

Every market has a settlement basis. This may include the official result, a recognised result source, the final score, the published result of an event or the outcome recorded by the relevant game system. The settlement basis can also specify how postponements, abandoned events, late changes, dead heats, non-runners, ties, overtime, extra periods or incomplete events are treated.

Event changes and uncertain results

If an event is postponed, abandoned, cancelled or substantially changed, the applicable sport or market rules will determine whether bets remain valid, are carried forward or are cancelled. Different markets can be affected in different ways. For example, a market based on a completed part of an event may be settled differently from a market that depends on the final result. The specific rules displayed for the market take priority over general assumptions.

Where an official result is amended after initial settlement, the wager may be reviewed in accordance with the applicable rules. A correction may affect the status of a bet or the balance associated with it. Results are not necessarily final merely because an initial result has been displayed. Players should avoid treating a pending or provisional result as a completed settlement.

Obvious errors and technical issues

If odds, selections, results or other information contain an obvious mistake, the affected wager may be corrected, voided or settled according to the applicable rules. An obvious error may include a clearly incorrect price, duplicated selection, incorrect participant, impossible market, missing condition or information that is plainly inconsistent with the event. The treatment of an error depends on the circumstances and the relevant terms.

• A website display problem does not necessarily cancel a bet that has already been accepted.
• A failed connection or delayed page does not by itself prove that a wager was placed.
• Duplicate submissions may create more than one accepted wager if each submission is received and confirmed.
• If a market is suspended, bets may be held, rejected or treated under the specific market rules.
• A result may remain pending while information is checked or an official outcome is confirmed.

Settlement can take place after the event or game has finished and the relevant result has been verified. The timing of settlement may vary according to the market, the availability of official information and any review that is required. A pending status does not indicate that a bet has won or lost.

Cancellations, complaints and responsible betting

Cancellations and void bets

A bet may be cancelled or declared void where the applicable rules provide for this outcome. Reasons may include an invalid or unavailable market, an event not taking place, a material error, a technical problem, a breach of the rules or another circumstance described in the relevant terms. When a wager is void, the treatment of the stake and any linked selections will depend on the type of bet and the specific market rules.

You should not attempt to cancel a wager by closing the browser, logging out, deleting an application or stopping a payment. These actions do not automatically cancel an accepted bet. If you believe a bet has been recorded incorrectly, keep the relevant account information and raise the issue through the available support or complaints process.

Questions and complaints

If you have a question about a bet, first check the bet record, the market rules, the settlement information and the applicable Terms and Conditions. Where an issue remains unresolved, use the customer support or complaints channel made available on the website. Include enough information for the matter to be reviewed, such as the account identifier, bet reference if available, event or game, date, stake and a clear description of the concern. Do not send passwords or full payment details in a complaint.

Complaints are reviewed using the available account records and relevant information. A review may require additional identity or transaction checks. The outcome and any further review options will be explained through the applicable process. You should retain copies of important messages and records while a matter is being considered.

Responsible gambling

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and decide how much time you are comfortable spending. Never chase losses, borrow money to gamble, bet to manage stress or continue after gambling stops being enjoyable. Taking regular breaks can help you remain aware of your behaviour.

• Set personal spending and time limits where the available tools allow.
• Keep gambling separate from essential household spending.
• Do not gamble when affected by alcohol, drugs, strong emotions or tiredness.
• Consider taking a break or requesting an account restriction if betting feels difficult to control.
• Speak with a trusted person or an appropriate gambling support service if gambling is causing concern.
• Use the responsible gambling information on the website to learn about available controls and support options.

These Betting Rules are general information only and do not replace the full terms that apply to your account or a particular market. Rules may be updated when the service, legal requirements or betting products change. Please check the current version before placing a wager.