Privacy Policy

About this Privacy Policy

Boomerang Bet Casino respects the privacy of its players and aims to handle personal information in a careful, transparent and responsible way. This policy applies to information collected through the website, account services, customer support channels and related gambling activities. It should be read together with the website’s other terms and notices, which may explain how particular services operate.

Personal information means information that identifies a player, or information that could reasonably be connected with a player or their account. The information handled may depend on the services used, the transactions requested, the player’s communications and the checks required to operate a secure gambling website.

The types of information collected, the purposes for which it is used and the length of time it is kept may vary according to the circumstances. Boomerang Bet Casino seeks to collect information that is reasonably needed for its business, account management, security, customer support and legal responsibilities.

Information security

Reasonable administrative, technical and organisational measures may be used to help protect personal information from unauthorised access, misuse, loss, alteration or disclosure. No online service can guarantee that information will always be completely secure. Players should protect their login details, use secure devices and notify support if they believe an account or password has been compromised.

Information we may collect and why we use it

A casino website typically handles several categories of information. The information collected will depend on a player’s relationship with the website and the services they use. Examples may include the following:

• Account details, such as a name, date of birth, residential information, username, password, contact details and preferences provided when an account is created or updated.
• Identity and verification documents or information, where needed to confirm identity, age, eligibility, account ownership or the accuracy of account details.
• Payment and transaction records, including deposits, withdrawals, payment method information, transaction history, gaming activity, account balances and related records. Full payment card details may be handled by a relevant payment service rather than stored directly by the website.
• Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, approximate location, time zone, language settings and information about how the website is accessed.
• Cookie and usage information, including pages visited, preferences, session details, interactions with features and technical events that help the website operate and improve.
• Communications and support records, including messages, requests, feedback, complaints, verification correspondence and information provided when assistance is requested.
• Information connected with responsible gambling, account safety, fraud prevention, unusual activity reviews or other checks intended to protect players and the service.

This information may be used to create and administer a player account, provide website features, process deposits and withdrawals, record gaming activity, respond to support requests and communicate about account matters. It may also be used to verify identity, meet age and eligibility requirements, prevent fraud, detect misuse, protect the security of the website and support responsible gambling processes.

Information may also be used to comply with legal and regulatory obligations, maintain business and financial records, resolve disputes, enforce applicable terms, investigate suspected wrongdoing and protect the rights, property and safety of players, the website and other parties. Where marketing communications are sent, information may be used to manage preferences and provide communications that are relevant to the player, subject to applicable requirements and available choices.

Sharing information

Personal information may be shared where reasonably necessary with service providers that support website hosting, technology, payments, identity checks, fraud prevention, customer support, analytics, security or communications. Those providers may only receive information relevant to the services they provide, subject to appropriate arrangements and applicable requirements.

Information may also be disclosed where required or permitted to protect the website or its users, respond to a valid legal request, investigate suspected fraud or unlawful activity, resolve a dispute, or support a business transfer or similar operational change. Boomerang Bet Casino does not treat personal information as a public resource. Any sharing is considered in light of the purpose for which the information was collected and the need to protect it.

Cookies, storage and retention

Cookies and similar technologies

The website may use cookies and similar technologies. A cookie is a small text file placed on a device that can help remember a session, recognise preferences, support account security and understand how website features are used. Some cookies are necessary for core functions, such as signing in, navigating the website and maintaining a secure session. Other cookies may help with performance, analytics, personalisation or communication preferences.

Players can manage or delete cookies through the settings of their browser or device. Blocking or deleting some cookies may affect how the website works, including access to account features or the ability to keep a session active. Browser settings may also provide options to block cookies generally, allow them only for selected websites or notify the user before they are placed.

Storage and access

Personal information may be stored using systems operated by the website or by service providers supporting its operations. Depending on the service and the provider involved, information may be accessed or stored in locations outside Australia. Appropriate measures are intended to help protect information when it is handled by third parties or across locations.

How long information is kept

Information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, support and security records must be kept for a period required by law even after a player closes an account. This means that closing an account does not always result in the immediate deletion of every record.

When information is no longer required, reasonable steps may be taken to securely delete it, anonymise it or make it unavailable for ordinary use. Information may continue to be retained where necessary to address disputes, prevent fraud, maintain security, establish or defend legal claims, or meet record-keeping responsibilities.

Your privacy choices and data rights

Players may contact Boomerang Bet Casino about the personal information associated with their account. For privacy questions or data requests, email support@boomerangbetcasino.wtf. The request should provide enough information to identify the relevant account and clearly explain what assistance is required.

Access to your information

A player may ask for access to personal information held about them, subject to applicable requirements and reasonable verification. A response may include an explanation of the types of information held and the purposes for which it is used. In some circumstances, access may be limited or refused, including where providing information could affect the privacy of another person, compromise security or conflict with a legal obligation.

Correction of information

Players may ask for inaccurate, incomplete or outdated personal information to be corrected. Account details may also be updated through available account settings where that option is provided. Some changes may require supporting information or an identity check, particularly where the change could affect account security, payments or verification records.

Deletion of information

Players may ask for their personal information to be deleted where it is no longer needed for a valid purpose, subject to applicable requirements. Deletion may not be possible for every record or immediately in all circumstances. Some information must be retained for a period required by law, while other records may need to be kept for security, fraud prevention, dispute management or the establishment or defence of legal claims.

Marketing preferences and consent

Where marketing communications are based on consent, a player may withdraw that consent by using an available unsubscribe option or by emailing support@boomerangbetcasino.wtf. Withdrawing consent will not affect processing that took place before the withdrawal, and it may not stop essential service messages about an account, transactions, security or important changes to the website.

Before completing a request, reasonable steps may be taken to confirm the requester’s identity and protect the account from unauthorised disclosure. A request may also need to be clarified so that the relevant information can be located. Requests are handled as required by applicable privacy obligations, and further information may be provided where a request cannot be completed in full.

Updates to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, information practices or applicable requirements. The latest version published on the website will apply from the date it is made available, unless another effective date is stated. Players should review this page periodically to remain informed about how their information is handled.